Privacy & Cookies
1. Important information and who we are
2. The data we collect about you
3. How is your personal data collected?
4. How we use your personal data?
5. Disclosure of your personal data
6. International transfers
7. Data security
8. Data retention
9. Your legal rights
11. Your Legal Rights
This website is not intended for children and we do not knowingly collect data relating to children.
Full name of legal entity: The Press Index Limited
Email address: firstname.lastname@example.org
Postal address: The Press Index Ltd, Square Accounting, 5 Albert Road, Southsea, PO5 2SE
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
If you are a Member you may review, update, correct or delete the personal information provided in your account profile by changing your account settings. For all Members, this will allow us to keep in touch with you about your account. For Business Members, as your contact details are published on the Press Index online directory, it is also important that your information is up to date so that Media Members can contact you.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, and job title.
- Contact Data includes postal address, email address and telephone numbers.
- Transaction Data includes details about your Membership with The Press Index services you
have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and
version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you,
preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, the services connected with your Membership and any additional services.
- Marketing and Communications Data includes your preferences in receiving marketing from
us and third parties and your communication preferences.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We do not collect financial data, such as bank account and payment card details as we work with trusted third party payment processing providers in order to securely take and manage payments. We may however share your personal data with payment processing providers where it is necessary for us to do so, such as to fulfil chargebacks and for fraud detection and prevention purposes. See Disclosures of your personal data.
If you fail to provide personal data
Where we need to collect personal data from you for the purpose of you setting up a Membership with us, and you fail to provide that data when requested, we will not be able to set up the Membership.
Where we need to collect personal data from you by law, or under the terms of a contract we have with you to provide you with services, and you fail to provide that data when requested, we may not be able to perform the contract we have or provide the services. In this case, we may have to refrain from providing the service or cancel a service you have with us (such as your Membership) but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
You may give us your Identity and Contact Data by filling in forms and applications online or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you:
- apply for a Membership;
- subscribe to alerts and publications;
- purchase services from us;
- request marketing to be sent to you; or
- give us feedback or contact us.
Automated technologies or interactions.
As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
We do not collect any information from Third Parties.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To set up and administer your membership with The Press Index.
- Where we need to perform the contract we are about to enter into or have entered into with
you, such as a Membership contract or a contract for services.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests
and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Click here to find out more about the types of lawful basis that we will rely on to process your personal data.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new Member|
|Performance of a contract with you|
To process and deliver services as part of your membership including:
(a) Managing payments, fees and charges, where applicable
(b) Listing Business Members in The Press Index directories
(c) Sending text and e-mail alerts concerning services included in the membership or additional services available to Members*;
(d) Sending postal, e-mail or text invitations to The Press Index press events and other Press Index hosted events
Note: some of the services will be provided by our sister company, Future PR Limited, though we will not pass Future PR your personal data without first having obtained you, consent. See Third Parties below.
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(b) Asking you to leave a review or take a survey
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)|
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you|
(e) Marketing and Communications
|Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences|
|Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
(a) To make suggestions and recommendations to you about goods or services that may be of interest to you and, for our Premium Business Members to send text messages and e-mail alerts detailing Press Index Events and other opportunities to meet with Media Members as part of our Premium membership package.
(b) To invite Media Members to Press Index Events.
(f) Marketing and Communications
(a) Necessary for our legitimate interests (to develop our products/services and grow our business)
(b) Performance of a contract with you
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. This includes our sister company Future PR Ltd.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the parties set out below for the purposes set out in the table above under Purposes for which we will use your personal data above.
External Third Parties as set out in the Glossary.
Other than to service providers who provide IT and system administration services in the USA and, in which case only in accordance with the next paragraph, we will not transfer your personal data outside the European Economic Area (EEA) without first getting your explicit consent and having provided you with details of the safeguards we have in place for doing so. No transfer of personal data shall occur through the publication of Business Member information on our website.
Where we use providers based in the US for the purpose stated in the above paragraph, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/eu-us-data-transfers_en
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
If you wish to exercise any of the rights set out above, please contact us at email@example.com or via post at The Press Index Ltd, Square Accounting, 5 Albert Road, Southsea, PO5 2SE.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
External Third Parties
Service providers based in the United Kingdom and USA who provide IT and system administration services. They may access your personal data to the extent they need to in order to provide their services.
Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
Card and other Payment Processors. We do not collect financial data (see Section 2) but it may be necessary for us to pass your personal data to card and other payment processors where it is necessary in the performance of the contract.
You have the right to:
- A. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- B. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- C. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- D. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- E. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish,
exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
- F. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- G.Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you or retain your Membership with us. We will advise you if this is the case at the time you withdraw your consent.
Please see Section 2 should you request restriction of processing of your personal data, request the transfer of your personal data to you or to a third party or withdraw consent at any time where we are relying on consent to process your personal data.
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